Emporio Acapulco

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About the hotel

Emporio Acapulco is located on the seafront in Acapulco, just opposite the Galerias Diana Shopping Centre. If offers a spa, 3 outdoor swimming pools and access to the beach. This modern hotel features ocean views, free WiFi and a flat-screen TV in every guest room. The property boasts a fitness centre, and there is a sauna and hot tub at the spa. The tour desk can help arrange activities like snorkelling and entertainment. Guests can have Mexican and international cuisine at the Emporio in Acapulco's Condimento Restaurant and the Sunset Lounge. La Isla, Bar & Grill and the Arka Bar are also open to guests.

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Popularity

8.6

Very good

General

8786

Tripadvisor 9/10

3351

Booking 8.4/10

4264

Expedia 8/10

1171

Main services

Transfer service

Dining Area

Spa & Wellness Centre

Safe

Massage

Swimming Pool

Business centre

First aid kit

Ironing set

Fax

Terrace

Internet access

Air conditioned

Fire extinguisher

Restaurant

Outdoor furniture

Luggage room

Room service

24-hour security

Bar

Laundry service

Internet

ATM

Non-smoking rooms

Valet parking

Desk

Contactless check-in/out

Elevator

Currency exchange facilities

Sun loungers

Smoke detector

Accessible parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Acapulco, México

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What’s nearby

Papagayo Park - 0.67 km
Condesa Beach - 0.71 km
La condesa Beach - 1.32 km
Fuerte del VIrrey - 2.02 km
Fuerte de San Diego - 2.6 km
Fort of San Diego - 2.62 km

Getting around

acapulco, teniente josé azueta int. port acapulco, mx - 3.43 km
(ACA) Acapulco, General Juan N Alvarez Intl, MX - 17.1 km

About accommodation

General

Air conditioning
Elevator
Safe
Smoke-free property
Non-smoking rooms

Safety & security

Fire extinguishers
24-hour security
Smoke alarms

Activities

Back massage
Spa facilities
Spa lounge/Relaxation area
Couples' massage
Foot massage
Spa/Wellness packages
Beachfront
Beach
Neck massage
Head massage
Massage
Full-body massage
Fitness

Services

Valet parking
Fax/Photocopying
Room service
ATM on site
Ironing service
Shuttle service
Dry cleaning
Tour desk
Baggage storage
Business center
24-hour front desk
Shuttle service (additional charge)
Currency exchange
Laundry

Safety features

Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out

Food & Drink

Snack bar
Restaurant
Bar
Wine/Champagne

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Terrace
Outdoor furniture
Outdoor pool (year-round)

Parking

Private Parking
Parking
Accessible parking
Parking on site

Pool and Spa

Beach chairs/Loungers
Pool bar
Swimming pool
Kids' pool
Shallow end

Front Desk Services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 729 rooms:

Bedroom

Wardrobe or closet

General

Air conditioning
Ironing facilities
Trash cans
Key access
Safe
Iron
Smoke Alarm

Services

Wake-up service
Wake-up service/Alarm clock

Pool and Spa

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Towels/Sheets (extra fee)
Guest bathroom
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Bathtub
Private bathroom
Toothbrush

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Coffee machine

Outdoors

Terrace
Balcony

View

Sea view
View

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

For all ages

Cost

Free

Pool 3

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

Condimento

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

220.00 MXN per day

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Please note that there is an additional daily fee to use the beachfront cabins. This fee can be used towards the cost of food and drinks ordered in the cabin. Property does not accept debit card for payments on bookings. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Children up to 11 years of age stay free of charge when booking a room without meal plan (European Plan). Children from 4 to 11 years pay extra charge when booking offer with Breakfast Included. Please contact the property. Please note that bed configuration preferences cannot be guaranteed and are subject to availability upon arrival. Please note that the palapa's are currently out of service. Please contact the property for details. Reservations of 7 rooms or more must be prepaid with 50% of its total cost and liquidated one week before arrival. Please note that due to renovations, the Sunset restaurant and the Infinity pool are and will remain closed until March 10. The access to the Infinity pool has a cost of $500.00 mxn per person, which will be refundable in Food and Drinks. Access to the beach cabins has an extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.